Conflict Analysis

Part 1 Analysis

Scene

· Who was involved in the conflict? What was the relationship between the participants prior to the conflict? Did it appear as if the relationship between the participants had any impact on how either person responded to the conflict?

· When and where did it take place? Was it formal or informal? Planned or unplanned? What impact did the location and time have on the outcome?

· What transpired? (Be specific.)

· What was the surface problem?

Problems

· What was the surface problem?

· What was the underlying problem, or the real problem? If this is unclear, what might you speculate the real problem to be?

Strategies

· Which conflict management strategies were employed by each of the participants? Did the conflict management strategies change during the course of the conversation? How do you know?

· What was the outcome? Was there a winner? A loser? Did there appear to be an impact on the relationship? If so, what was that impact?

· Looking back, describe at least two variables that could be changed in this scene to alter the outcome.

Part 2 Reflection of Analysis

· List two specific things you learned about conflict as a result of this exercise.

References