Assigned Readings:Chapter 14. Conflict and NegotiationInitial Postings: Read and reflect on the assigned readings for the week. Then post what you thought was the most important concept(s), method(s), term(s), and/or any other thing that you felt was worthy of your understanding in each assigned textbook chapter.Your initial post should be based upon the assigned reading for the week, so the textbook should be a source listed in your reference section and cited within the body of the text. Other sources are not required but feel free to use them if they aid in your discussion.Also, provide a graduate-level response to each of the following questions:

1. Pauline has been asked to reorganize her department, eliminating at least two people within the office. Pauline has strong personal relationships with everyone in her office and being asked to complete this task is very hard on her. Thinking back to Stage Four of the conflict process, discuss one of the types of intentions with which Pauline might struggle in this situation.

[Your post must be substantive and demonstrate insight gained from the course material. Postings must be in the student’s own words – do not provide quotes!]  [Your initial post should be at least 450+ words and in APA format (including Times New Roman with font size 12 and double spaced). Post the actual body of your paper in the discussion thread then attach a Word version of the paper for APA review]

Text

Title: Essentials of Organizational Behavior, Student Value Edition 

ISBN: ISBN-13: 9780135468890 

Authors: Stephen P. Robbins, Timothy A. Judge 

Publisher: Pearson 

Edition: 15TH

1) Project goals.
2) Database description: A general description of the database, what data is stored in the database.
How the database will benefit the users.
3) Data model & design:
o Completed ER/EER diagram, 5 tables minimum (8 tables in case the group has 2
members)
 MUST use https://www.draw.io to draw the ER diagram, and then take a
snapshot.
 Include a snapshot of the diagram in the report.
o Business rules.
o Data dictionary: For each one of the tables, list columns, data types, column restrictions,
column descriptions.

4) Implementation:
o Use MySQL Server and MySQL Workbench to create the database/tables.
 Include a snapshot of the SQL code in your report
o Populate the each table with a minimum of 20 rows of sample data. Make sure the
entered data is descriptive (not just random numbers and letters.
 Include a snapshot of the SQL code in your report.
o Use MySQL Server and MySQL Workbench to write/run the SQL queries below. For
each query, provide the following in Report 2:
  Snapshot of the code and the output in the report.  
 In about 2 lines, explain what the query returns.
Queries:
 1 trivial query. Simple select with ordering.
 2 medium difficulty queries. Queries that use composite condition for selection,
computations, aggregate function and grouping.  
 1 query that uses subquery.
 2 queries that uses join (1 inner join, 1 left or right outer join).
 1 view (query must use join – hint: you can use one of the queries from the
previous question).
 1 query that uses union.
 1 custom stored function.
 1 custom stored procedure. 

 ENTITIES WITH ATTRIBUTES

 CHILDREN: Id, First Name, Last Name ,Age, Gender, Instructor Id,  Guardian Number PROFESSOR : Id, First Name,  Last Name,  Home Address, Department,  Office Hours, Office Phone

 ACCOUNTING: Date,  Rental fee,  Electricity,Servicing , Tax paid ,Earning , Worker’s salary , Contribution

 HEALTH SECTOR: Children Id,  Sickness,  Disabled,  Hypersensitive,  Vaccination,  Health Records,  Prescription 

CATALOG: Books, Cardboard, Ink-pen, Highlighter,  pencil

  List of the 10 questions 

1. Display all the columns and rows of the children’s table whose first name starts with the letter B for every class. 

2. Display all the columns from the professor table whose office phone starts with 6.

 3. Display how many children have each professor has. 

4. Display worker’s salary and electricity bill of 2020. 

5. Display Guardian Number of the children with prescription. 

6. Display the name of the children with disabilities whose names start with c, d, and f.

 7. Display the name of the children who are healthy and have no medical history. 

8. Display the name of the children who have hypersensitive. 

9. Display the name of the children who are using cardboard and have medical prescriptions. 

10. Display tax paid and contribution.  

we are going to set up Duo. Duo is a commonly used second-factor authentication mechanism used by many entities, even the university. It allows a user to register their cell phone to their account and either type a rotating six-digit number or push a prompt to their cell phone. Duo also includes a free tier that allows you to create up to 10 users.

1. Create an account using your university email here:

• Duo Signup (Links to an external site.)

Use your own name for Company. Verify your email by clicking the link, and then choose a password. Next, install the Duo app on your smartphone and scan the QR code to link your administrator account to your smartphone. If you don’t have one, you can set one up with any phone number.

2. Next, we will set up two-factor authentication to log in to our virtual machine. Follow the directions here to get started (you just did Step 1 above):

• Duo Unix – Two-Factor Authentication for SSH (login_duo) (Links to an external site.)

3. Screenshot your successful login through Duo prompt (after /usr/sbin/login_duo echo ‘YOU ROCK!’), and stop at that point. You can continue following the directions to set up two-factor authentication on the login if you desire, but at this point, we have proof of concept.

For your submission, include:

• A screenshot of successful Duo login from the command prompt
• Your thoughts on the benefits of adding a second factor of authentication to the system login. Is the inconvenience worth the security gain?

Parameters

• The assignment should be double-spaced, 12-point Times New Roman font, with one-inch margins
• Use APA for citing references and quotations
• See the assignment rubric below for more details 

Save each chapter 5 and 6 questions separately in a word document

Chapter 5

1. List three characteristics skilled professionals must display when facing difficult

customer situations.

2. What is empathy?

3. What are four preparatory steps you can take prior to each customer interaction in

order to get focused?

4. Why is it important to let an angry customer vent?

5. How do customers want their incidents and complaints to be handled?

6. What do you need to do if you are a predominantly left-brained service provider?

7. What do you need to do if you are a predominantly right-brained service provider??

8. List four techniques a person can use to stay calm when facing a difficult situation.

9. What physical benefits do you derive from taking a deep breath when under

pressure?

10. What is positive imagery?

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Chapter 6

1. Define the term root cause.

2. Explain the relationship that exists between processes and procedures.

3. A(n) __________ is a sign or an indication that an incident has occurred.

4. List two types of data you must gather before you can begin diagnosing an incident.

5. What are two ways that a short incident description is used?

6. List three benefits that are derived by asking questions.

7. Why is incident management referred to as a “closed loop process”?

8. When can incident notification occur?

9. What are the goals of customer notification?

10. What does an Ishikawa diagram display?