Introduction:

Healthcare is a complicated system that includes unique economic processes, regulatory requirements, and quality indicators that are not found in traditional business settings. Therefore, developing unique skill sets relating to organizational leadership and interprofessional team development is essential for leaders within the healthcare industry at any level. As the complexity within the healthcare industry increases, it is important to understand the comprehensive approach to patient care management across the continuum and how the concepts of organizational leadership and team development support leaders in creating a patient-centric environment.

The purpose of this assessment is to provide a framework through which you can experience and understand the unique leadership concepts within healthcare and understand the implications of business and regulatory requirements in providing patient-centered care. You will use system theory, change theory, self-assessment approaches, and team development concepts to design a strategy to increase patient-centered care. Using leadership concepts and theories, you will ensure a sustainable model of healthcare delivery throughout the changing healthcare system that considers future trends, evidence-based practice, and regulatory expansion.

For this assessment, you will use the attached “Patient-and Family-Centered Care Organizational Self-Assessment Tool,” to analyze how patient- and family-centered the healthcare setting is. This form will guide you in evaluating this healthcare setting for strengths and weaknesses in patient-centered care attributes. Based on your analysis, you will create a strategy to bridge those areas and increase patient-centered care.

Requirements:

You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.

Note: Any information that would be considered confidential, proprietary, or personal in nature should not be included. Do not include the actual names or other personally identifiable information of people or stakeholders involved. Fictional names should be used. Also, agency-specific data, including any financial information, should not be included but should be addressed in a general fashion as appropriate.

A. Analyze how business practices, regulatory requirements, and reimbursement impact patient-centered care within a healthcare organization.

B. Complete the attached “Patient-and Family-Centered Care Organizational Self-Assessment Tool” (PFCC) for a healthcare organization.

Note: The PFCC tool is a subjective tool used to assess the organization you have chosen.

1. Describe the healthcare setting you used in the PFCC.

2. Using the completed PFCC tool, describe the strengths and/or weaknesses of the organization for each domain.

C. Identify one area of improvement from the weaknesses identified in part B2.

1. Create a strategy to increase patient-centeredness in the organization by addressing the weakness from part C.

a. Discuss how you would apply either system theory or change theory in the development of your strategy to address the chosen weakness.

2. Discuss the financial implications of implementing this strategy.

3. Discuss the methods you will use to evaluate the effectiveness of your strategy.

D. Create a multidisciplinary team by identifying the following:

• potential members that will assist you in implementing the identified strategy

• The role of each team member

1. Discuss how cultural diversity within the team supports patient-centered, culturally competent care.

2. Using one of the leadership theories below, discuss the leadership style you would utilize in developing your team:

• transactional leadership

• transformational leadership

• emotional leadership

• traditional leadership

3. Discuss how the team will work together to implement the strategy to address the weakness identified in part C1.

4. Describe how the team will communicate the identified strategy and intended outcomes to the healthcare organization.

5. Describe a specific tool you could use to develop the team’s self-assessment skills.

E. Acknowledge sources, using APA-formatted in-text citations and references, for content that is quoted, paraphrased, or summarized.

File Attachments:

Patient-and Family-Centered Care Organizational Self-Assessment

Evaluation Method

Articulation of Response (clarity, organization, mechanics)

The candidate provides adequate articulation of response.

A. Business Practices

The analysis includes how business practices, regulatory requirements, and reimbursement impact patient centered care within a healthcare organization.

B. Self-Assessment Tool

The PFCC is complete.

B1. Setting Description

The description thoroughly depicts the healthcare setting used for the PFCC, including the population served and facility type. The description is clear and logical.

B2. Strengths and Weaknesses

The description precisely identifies the strengths and/or weaknesses of the healthcare organization for each domain using the PFCC. The description is clear and logical

C. Area of Improvement

An area of improvement is identified from the weaknesses identified in part B2. The selection is presented clearly and is logical.

C1. Improvement Strategy

The strategy includes how patient-centeredness could be increased, the strategy is relevant to the PFCC tool, and the strategy focuses on improving the identified weakness.

C1a. System or Change Theory

The description includes how the candidate would apply the strategy. The description includes how the strategy would address the chosen weakness. The description uses either system theory or change theory.

C2. Financial Implications

The discussion precisely addresses the financial implications that the strategy may have on the organization

C3. Methods

The discussion is logical, and clearly addresses how the methods will be used to evaluate the effectiveness of the strategy in increasing patient-centered care.

D. Multidisciplinary Team

The identification of the multidisciplinary team members and their specific roles on the team in assisting in implementing the strategy is relevant and logical.

D1. Team Diversity

The discussion logically addresses the importance of cultural diversity within a team, including representation and including how cultural diversity within a team supports patient-centered, culturally competent care.

D2. Leadership Theories

The discussion of the leadership style utilized in developing the team uses one of the given leadership theories and is relevant to implementing the identified strategy.

D3. Implementation of Strategy

The discussion clearly identifies steps to collaboratively implement the strategy, including team member and individual responsibilities, and is relevant to the weakness identified in the PFCC.

D4. Communication to Organization

The description of how the team will communicate the strategy and intended outcomes to the healthcare organization is logical and clear.

D5. Tools for the Team

The description of the specific tool is provided and identifies how the tool will help the team develop self-assessment skills.

E. Sources

The submission includes in-text citations and references and demonstrates a consistent application of APA style.