Complaints About Dietary Services Contributed by Cindy K. Manjounes, MHA, EdD, Lindenwood University. Complaints from residents have started to surface regarding availability and selection of items on the menu. Residents on restricted diets as well as ve

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Home>Homework Answsers>Nursing homework helpComplaints About Dietary ServicesContributed by Cindy K. Manjounes, MHA, EdD, LindenwoodUniversity.Complaints from residents have started to surface regardingavailability and selection of items on the menu. Residents onrestricted diets as well as vegetarians have limited choices. Thefacility offers a nonselective menu, but, to the extent possible,accommodations are made. Recently, meal hours have been reducedbecause of staff shortages in the dietary department. Theadministrator was invited to this month’s resident council meeting inwhich some residents became emotional, and the council’s presidentstated, “We used to look forward to meal times, but things have gonedownhill. The hours have been cut and we are rushed through themeals. Some of us are thinking about moving to another facility eventhough we like the nurses here. They are really caring. We haveheard that the home has a new food service manager. This personneeds to straighten things out before we all leave.” Attendance in thedining room has dropped because residents have started to requestin-room meal delivery so they can take the time to eat their meals.Some CNAs have been grumbling about the extra work they have todo to deliver meals and pick up afterwards.Questions1. Identify the main issues that need to be addressed. What mayhave caused these problems?2. Prioritize the issues based on their potential impact on theresidents, staff, and the facility. ( This part of the question requires impact of issues on each: resident, staff and facility)3.How should the administrator go about addressing the issues4 years agoReport issueanswerNOT RATEDPurchase the answer to view itplagiarism checkPurchase $10

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